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What Our Customers Think
Clarity Copiers (High Wycombe branch) always provide the best service to our Solicitors firm. The staff are helpful and informative. Call out times are so quick. We couldn't recommend them more
Booker Tate is a small professional services and consultancy agribusiness company located in Thame, Oxfordshire.We currently own 2 MFDs supplied by Clarity:1) Sharp MX-2314N2) Ricoh MPC 5000The service from Clarity is very good. When toner is needed it is here within 2 to 3 days of ordering. If a service is needed it is dealt with within 2 days and on some occasions the same day.The machines work well although the quality of the Ricoh is better than the Sharp and there are more functions available on the Ricoh.We have always found the staff to be friendly and they always explain what is the problem as they fix the more
1st class service from ordering, through to installation and ongoing support and maintenance. We are an academy of schools in Bucks and have replaced dozens of old legacy printers with 3 Sharp MX2640 and 1 Sharp MX4140 leased multifunction photocopier/printers, utilising PaperCut software. Clarity has made our previously nightmarish printing environment a pleasure to manage and more
We purchased a Ricoh MPC-2003SP photocopier from Clarity Copiers in August 2014 and we haven't had any problems since then. Our Account Manager Jamie Lane provided an exceptional service and was always extremely helpful.You won't get any pushy calls from them, they just get on the job and offer the best possible solution.I highly recommend Clarity Copiers whether you are thinking to lease or purchase their equipment - you won't be dissapointed!RitaHansa HydrocarbonsLondonread more
Based in High Wycombe we chose Clarity to supply our photocopier after seeking their advice we purchased a Sharp MX-2640. Their installation and follow-up service have been great, would recommend. They made the whole process a pleasure and have been at the end of the phone for any follow up questions so the good service more
We are a PCO hire company in London and purchased a Sharp multifunction printer from Clarity Copiers. The service I have received from the initial enquiry through to our on going service plan has been more
I started up a brand new business in Luton and I was looking for a Photocopier! I looked everywhere with no luck and I then found Clarity Copiers! Simon who called me and talked through each individual machine.Even though we have no money in our account Simon took this into account and allowed purchase the machine and allowed us to cover the cost of the machine in 2 months!We finally brought a Sharp MX-2310U! A wonderful machine that does everything and anytime I had problems, Clarity Copiers were there at hand right away! Simon who has some serious knowledge about these machines used to talk me through the problems and fix them while being miles away!We purchased the machine outright with a service contract on the advice of Simon! Before we purchased the machine we received quotes double and even triple from other companies!Maintenance is just a call away and requesting ink from Abby from Clarity is as easy as ordering pizza! just a quick email and within minutes a response is received saying its been dispatched.I have recommended Clarity and Introduced Simon to 2 other businesses in Luton who have benefited from the services provided by Clarity Copiers and Simon! So far they love machines they have purchased and have no complaints!In a nutshell, Clarity Copiers is a great company to work with! They will look at your company needs and actually sell you machine that's appropriate for your business needs!Thank you for a wonderful 4 years so far!read more
We are on photocopier number two with these guys. the first one in our Oxford Office get a totally thrashing and is still going strong. the second one is great too.very good service, the ink is surprisingly reasonable and they can explain all the technical side in the words a layman can understand.I recommend.Ursula Rice - Director. Family First more
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Facsimilies Frequently, Asked Questions

  • Number of copies you need to produce a month, copy or print format?
  • Tell them if you need A3 copying capability.
  • Do you do, or would you like to do scanning?
  • Is your quote for colour or mono?
  • How many paper trays do you require?
  • Do you need any of the following; stapling, hole punching, booklet making.
  • Any other specific requirements.

  • What does MFP stand for – Multi Functional Product
  • Do you know that most MFP’s will do the same job as a printer, copier or fax machine at half the price, usually on a fully inclusive maintenance agreement, based on a cost per copy. Do you know that you can scan documents in colour at high speed directly across your network
  • To a desktop or FTP folder, or email in PDF or TIFF directly from the document feeder of an MFP, also duplex from A5 to A3.
  • Do you know that you can audit all print traffic from your MFP and therefore control all your company’s print costs.
  • Do you know an MFP has a host of security features designed to protect the accidental or illegal transfer of sensitive information.
  • Would job share give your business flexibility? with an MFP you can select a device on your network that will do the job most effectively.
  • Ask how your MFP could make a greater contribution to your business

  • Is it an outright purchase you require?
  • Had you considered the flexibility of leasing, i.e. being able to upgrade at any period during the lease, and offset the rentals?
  • Did you know with a volume plan, you can set out a budget for the number of copies you require and terminate for over use.
  • Perhaps the best option while you are deciding your exact requirements is a short-term rental.
  • Make sure you understand the difference between your lease agreement and maintenance, this maybe stating the obvious but not knowing could give you a very expensive problem.
  • Understand fully the real costs of exiting from your current lease.

  • No – Maintenance is about routines and working to manufacturers’ specifications to keep the equipment in good working order – Service is about the quality and efficiency of the work undertaken by the supplier, and importantly the response times to the customers needs.
  • A standard maintenance contract should cover all consumables, spare parts, engineers time and travel, this fully inclusive service is usually based on a cost per copy.
  • Another option is to pay as you go, this can however prove to be expensive.
  • Other options are tailored made maintenance packages to suit the individual needs of the customer where it is possible to incorporate the purchase of the equipment as well.

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